Frequently Asked Questions

We’ve put together some of the most commonly asked questions about our products & services.
Got an unanswered question? Submit your own below.

The Millionaire Smile products have been developed to be used as part of a regime to maintain a bright, white, healthy smile long term. By following the recommended usage of the products, results will last indefinitely. However, without maintenance, the whitening results of the kit and the strips will last 3-4 weeks, depending on diet and lifestyle choices of the user. Excessive consumption of darker foods and drink can reduce this timeframe.

We recommend the kit is used for 6 consecutive days, every three months. For the ultimate whitening results, the Millionaire Smile Whitening Strips can be used for 14 days after the Whitening Kit and repeated every 6-12 weeks. We don’t recommend the Whitening Kit is used for any longer than the 6 consecutive days it is designed for, and that it is only repeated every 3 months; due to the advanced ingredients, using it any more than this isn’t necessary.

The Whitening Kit uses the LED light in the mouth device to speed up the active ingredients in the whitening gel, which is applied to the mouth tray. The gel has been specially formulated using the latest advancements in dental science, and uses a papaya enzyme (PAP) to oxidise stains on both the surface of the tooth and internally, simultaneously, delivering superior whitening results that last longer, without damaging tooth enamel.

It is completely normal for excess saliva to accumulate when using the Whitening Kit, and it won’t affect the results of the whitening process. If the saliva builds up too much during application, simply remove the tray from your mouth and spit out any excess into the sink.

The Whitening Kit has been designed to use ¼ of a syringe in both the top and bottom of the mouth tray, so ½ a syringe in total with each use. One full syringe will complete 2 applications. Each Whitening Kit and refill kit contains 3 syringes, enough for the recommended 6 day regime.

Yes, the Millionaire Smile range is formulated using the most innovative ingredients, and can be used on natural teeth to remove surface and internal staining, as well as on veneers to help maintain their original shade, keeping them stain free for a bright, white smile. Teeth whitening of any kind will not whiten the original shade of the veneer. Only reduce staining.

We recommend using the Whitening Gel within 12 months to obtain maximum results. Store them in a cool, dry place out of direct sunlight. Once the gel is opened it is recommended to use the formulation within 7 days.

he LED light contains batteries, and so is not waterproof. When rinsing the mouth tray, be sure to detach from the LED device and do not use in the shower.

The entire Millionaire Smile range has been specially formulated by leading dentists and developed using the highest-grade ingredients available, designed to deliver optimum results, with maximum safety for an all-round healthy mouth. PAP is superior to other whitening agents, as it works to oxidise surface and internal staining, without causing any damage to the tooth’s enamel or demineralising the tooth’s surface, both of which are the primary causes of tooth sensitivity. Our teeth whitening treatments are designed to be used in conjunction with our other products to maintain optimum results. Our Volcanic White Glow toothpaste contains Hydroxyapatite to help strengthen teeth and protect against sensitivity.

Tooth-whitening products and kits bought over the counter on the internet can legally only contain up to 0.1% hydrogen peroxide. This concentration is too low to have any noticeable effect on the colour of the teeth. Products that contain over 0.1 per cent hydrogen peroxide can legally only be sold to a dentist. Our teeth whitening range uses PAP which does not harm either your teeth, gums or enamel. Our formula uses an equivalent of a 5% hydrogen peroxide formula, therefore you will see results.

PAP (phthalimidoperoxycaproic) acid, an active enzyme that works to oxidise surface and internal staining, without causing any damage to the tooth’s enamel or demineralising the tooth’s surface, both of which are the primary causes of tooth sensitivity.

Using the Whitening Kit with fixed braces can result in uneven whitening, so we recommend waiting until the braces are removed before using it. If you wear a retainer you may be able to use the Whitening Kit, but we recommend speaking with your dentist first.

No we do not. This is due to our products being designed & developed by dentists. Our range has also undergone clinical trials of which over 95.23 % of the trials saw at least a 2 shade difference. With an outstanding 57% of participants saw a shade difference of 6 shades or more.

Due to the advanced nature of the formulations of the Millionaire Smile products, we recommend our Whitening Kit and refills are only used by those aged 18 and over. Our Whitening Strips, Volcanic White Glow toothpaste and Tooth Gloss can be used by anyone over the age of 12, but we recommend obtaining parental consent before using if under the age of 18.

There are no ingredients contained in any of the Millionaire Smile products that can’t be used when pregnant or breastfeeding. However, as every pregnancy and post-natal experience is different for every woman, we recommend checking with your doctor or midwife prior to using the regime to make sure any health concerns are alleviated.

Absolutely not. Millionaire Smile has been developed using the most innovative ingredients available in dental science that help maintain a whiter, brighter smile and healthier mouth, without damaging the tooth enamel. The superior formulations ensure that the products are safe for anyone to use, with no discomfort or irritation experience during or after use.

Yes, the Volcanic White Glow toothpaste contains fluoride for healthy teeth and gums, as well as PAP and activated charcoal to whiten teeth and maintain the results of the Whitening regime.

Orders are shipped using DPD express domestic service and should arrive within one working day (98% of orders delivered next day) if ordered before 3:30pm. In some areas delivery may take up to 2 working days. Delivery is fully tracked with in flight options so you control your delivery. Orders received after 3:30pm or on a non-working day will be processed and dispatched on the next working (business) day. Cut off point for your order to take one working day is 3:30pm GMT. Saturday Delivery MUST order by Friday 3pm.

UK Express £5.99 Ireland £9.95 Europe from £9.99 USA £9.99 Rest of World £20.00

firstly, we apologise your order has not been received. Please contact a member of our customer service via email or direct messages via Instagram. When contacting please include your full number, shipping address & order number.

If your package becomes damaged during transit, notify us within 7 days of the parcel being delivered via email with clear photos of everything you have received and the condition of the parcel/products. We can inspect the damaged package and the damaged items may be replaced. Please include your full name, shipping address & order number in your email. Thank you.

Email us with a photo of the products you are returning to along with why you are returning the item. Once approved, ensure your return is well packaged and meets all the conditions outlined below. Please mark 'Returned Items' clearly on the outer packaging of your parcel. Use an insured tracking delivery service to ensure your parcel reaches us safely. Send a follow up email with your tracking information to Enclose your goods, and return to the following address: TheOnlineVentureGroupltd Unit 15, Hurlston Court, Scarisbrick Business Park, Scarisbrick, Ormskirk L40 8HN Returns Terms and Guidelines: All returned items must be unused, unopened, and complete with original plastic wrapping. We are not responsible for the return shipping costs of the items. Please make sure all returned items are well packaged, so as not to be damaged in the post. Please make sure all return packages are sent with a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.

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